Fourwaves

Organizers

Create your event

How to publish your event, or unpublish it to take its website offline.

Publish an event

How to clone an event on Fourwaves. Cloning an event is a quick way to reuse the structure of a past event without starting from scratch.

How to clone an event

This article shows how you can download statistics about your event and what they mean.

Download statistics about your event

Basics

This article explains how to set the time zone and how the dates are displayed on your event website for participants.

Define the event's reference timezone

This article explains how you can manage a multilingual event on Fourwaves.

Manage a multilingual event

This article explains how to specify the event's acronym which dictates your event's url.

Define your event's acronym

An AI-powered feature to help you polish your event and catch issues before your participants do.

Event Assistant

Use your own domain name for your event website.

Domain name

Event Settings

How to give access to other organizers to your event.

Add an organizer to your event

If you've been added to an event as a Track Chair, this article covers everything you can see and do on your event's dashboard (scoped to your assigned track(s)) and…

Track Chair

If you've been added to an event as a Program Chair, this article covers everything you can see and do on the event's dashboard.

Program Chair

Organizer Access

Link an event to a payment gateway in order to collect payments by credit card.

Link an event to a payment gateway

This article explains how the billing address field works during checkout and how you can guide participants to enter the correct company or institution name on their invoice.

Help participants enter the correct billing information

This article explains how you can toggle on the invoicing payment method.

Activate payments by invoice

This article explains how you can edit the billing information and tax IDs displayed on the checkout page and on invoices.

Edit billing information and tax IDs

This article explains how you can create, edit and delete coupon codes.

Create, edit and delete coupon codes

Activate an option to pass the platform service fee to participants.

Pass Fourwaves service fees to participants

This article explains the difference between the Paid and Revenue figures in the Fourwaves event dashboard, and why they may not match.

Understanding "Paid" vs. "Revenue" in your Overview dashboard

Setting Up Payments

This article explains how to add reviewers to your event.

Add reviewer

This article explains how to set up reviews.

Customize reviews

This article explains how to share review results to authors and decide which fields are visible.

Share review results to authors

This article explains how to assign submissions to reviewers

Assign submissions to reviewers

Peer-review

Mass edit your submission and registration table entries.

Mass edit

Show or hide certain columns of the data table to make data browsing more efficient.

Select column visibility

Generate personalized certificates for participants and presenters.

Generate certificates

Data Tables

This article explains how you can edit the presentation types for your event (e.g., Oral, Poster).

Create, edit and delete presentation types

This article shows how to change the decision status for your submissions.

Change the decision of one or more submissions

Decisions

This article explains how you can add, edit and delete pages and page groups that appear on your event website navigation menu.

Manage pages and page groups of your event website navigation menu

This article explains how you can add sponsor logos and other images in your website pages.

Add images on your website pages

This article explains how to add sponsor logos on your event website.

Add sponsor logos on your event website

You can crop and resize the images you uploaded on one of your pages.

Crop images

This article explains how to add files in the pages of your website that participants can download.

Add files in your event website pages

This article explains how to add a content block to display a list of people with a profile picture and a bio.

Add speaker photos and bios on your event website

This article explains how to specify the information visible on the participant and the presentation page.

Select what data is visible on the participant or presentation pages

This article explains how to add filters that appear on the presentations or participant list on your event website.

Add filters on the participant or presentation list

How to add a video to your event website

Add a banner to your event pages

The home page header is the first thing visitors see when they land on your event website. You have the flexibility to tailor this section to match your event’s look…

Customize your home page header

Event Website

This article explains the basics of form building on Fourwaves.

Managing fields: adding, editing, and deleting

This article explains how you can structure your form using form sections.

Managing form sections

This article shows how you can add costs to your forms on Fourwaves.

How to add costs to items on your forms

This article explains how you can charge taxes to items in your form.

Specify tax rules to costs in your forms

This article explains how you can make certain questions conditional to previous answers.

Add conditional form fields

This article explains how to limit the number of submissions or registrations for your event, and what happens when a cap is reached.

Set a submission or registration limit

Form Management

This article summarizes how to customize registrations.

Customize registrations

This article explains how you can activate and manage the registration waitlist.

Manage the registration waitlist

The Forward Payment feature allows event organizers to send a payment request to a participant who can then complete the transaction later on their own

Forward payment

Registrations

This article explains how an organizer can edit an existing registration.

Edit an existing registration

This article explains how you can add a participant and ignore the payment.

Add a participant and ignore payment

This article explains how to generate badges for your participants.

Generate badges

This article explains how an event organizer can withdraw a registration and the repercussions.

Withdraw a registration as an organizer

This article explains how you can cancel or unselect an item that was already paid for by a participant.

Cancel a paid item

Common Registration Procedures

This article explains how to customize submissions.

Customize submissions

Submissions

This article explains how to run a second submission round to collect revised abstracts or full papers from accepted submitters after the review phase.

Collect abstract revisions and full papers after review

Create a submission for an author or invited speaker, edit it after the deadline, upload their files, and keep it linked to their registration.

Add or edit a submission on behalf of an author

This article explains how submitters can edit their form past the submission deadline.

Allow to edit submissions past the deadline

This article explains how an organizer can edit a submission

Edit a submission

This article explains how you can export submissions to Word.

Create an abstract booklet

This article explains how an organizer can withdraw a submission and the repercussions.

Withdraw a submission as an organizer

This article will explain how the "Unregistered presenter" flag is determined.

"Unregistered presenter" flag in the submission table

Exporting submission data

Edit submission number in the submission table

Sharing presentation times with presenters

Common Submission Procedures

This article explains how you can add sessions to build your program.

Add sessions to your program

This article explains how you can create rooms and assign them to your sessions.

Create rooms and assign them to sessions

This article explains how you can add submitted presentations to your program.

Add presentations to your program

This article explains how to schedule presentation times within your session.

Set presentation times

This article explains how to do a mass export of your event program.

Program mass export

Tags let you categorize your sessions so participants can easily filter the program and find what interests them most.

Creating and using tags on sessions in the program

Fourwaves allows you to associate livestream links with rooms in your program so participants can easily join online sessions during your event. This is especially useful for hybrid or fully…

Creating livestream links

Schedule

Virtual Platform

This article explains how you can do a virtual poster session practice so everyone knows what to expect.

Set up a virtual poster session practice

This article explains how to activate the virtual poster sessions at your event.

Set up virtual poster sessions

Virtual Poster Sessions

Create, schedule, and manage event announcements sent to registered attendees on the event website, the virtual platform and the mobile app.

Create and manage announcements

This article explains how to send mass emails.

Send mass emails

See the emails sent from your event under Communication > Emails, and what each email status means.

Email communication status meaning

Choosing specific recipient types such as submitters, presenters, or non-presenting authors when sending emails from the Submission tables.

Select recipients for submission emails

Customize your emails with a header image, a logo, and a footer text.

Customize email header and branding

Communication

This article explains how to view and download invoices from the event dashboard

View and download invoices

Refund a specific item

Full vs. partial refunds, the Fourwaves service fee, reversing a refund, and what happens to the registration.

Refunds: Full, partial, service fee, and undoing a refund

Transactions

Large events are often organized by tracks. A track usually represents a theme, topic, or even a presentation type.

Manage tracks

Tracks

Changes made in your Event Dashboard do not appear instantly in the Fourwaves mobile app. Event data is synchronized at regular intervals based on how soon your event is taking…

How the Fourwaves mobile app syncs with your event

Mobile App

Sign In

Se connecter

Blog

Contact Us

Contact

Changelog

Book a demo

Sign in

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.