To access and download invoices, start by going to your event dashboard and follow these steps:
Viewing Invoices by Transaction:
Navigate to Event Data > Transactions.
In the transactions table, find and click on the relevant "Transaction ID".
Viewing Invoices by Registration:
Navigate to Event Data > Registrations.
In the registration table, click on the registrant's Full Name.
In the Transactions section, click View Invoice.
ℹ️ The Transactions section will only be visible if the attendee has made a payment for any registration-related costs.
Once on the invoice screen, you can download it by clicking the Download button in the top-right corner.
Bulk Downloading Invoices
Download multiple invoices directly from the Event Data > Transactions table.
Select the transactions you want to export.
Click Action > Export invoices.
Depending on how many invoices you select:
1 invoice: downloads immediately.
2 to 5 invoices: automatically downloaded as a ZIP file.
More than 5 invoices: the invoices are sent to your email as a ZIP file.
Note: While the export is processing, exporting is temporarily blocked. Once processing is complete, you can run another export.
Each PDF file will follow the same naming convention as the "Download PDF" option elsewhere on the platform (based on the Transaction ID).