How to set the event's reference timezone
In your event dashboard, go to Settings > General.
Locate the Event time zone dropdown menu and select the time zone reference.
All times entered in the event dashboard (e.g., registration period, program sessions) will have this time zone as reference.
Frequently asked questions
In which timezone do the times display for participants?
The times display differently depending on where the participant is. On the event website, the times display in the reference timezone. In the virtual platform, the times automatically adapt to the user's timezone (detected by the browser).
For example, if the participant is in Central time and the event's reference timezone is Eastern time (one hour ahead), all times displayed on the event website will be in Eastern time (one hour ahead of the participant's time zone). On the virtual platform, the times will adapt to the user's time zone, thus display one hour behind those in the Eastern timezone. This explains why some participants might not see the same time in the program when looking through the virtual platform.
Why does the time zone label change during my event?
The program page of your event website shows the time zone with a short label, for example CDT or EST. The label follows the daylight saving dates of the reference time zone. If this time zone is not the time zone of the venue, the label can change during your event.
To avoid this, choose the time zone of the venue. Then check your registration and submission deadlines.