As an organizer, you can check in participants when they arrive at your event or at one of its sessions, with the Fourwaves mobile app. Check-in works offline: the app keeps the registrations on the phone and sends the check-ins when the connection comes back. You then see in your dashboard who attended.

The organizers of the event and the administrators of your organization can check in participants. To get help at your welcome desk, add check-in volunteers. A Check-in volunteer opens your event in the Fourwaves mobile app and checks in participants to the event and its sessions. They see the name and email address of each registrant. They can't open the event dashboard, and they don't need to register for the event.

Each volunteer receives an email with the subject You've been added as a check-in volunteer. Its Go to my events button lets them sign in or activate their account. They then sign in to the mobile app with the same email address.

You change or remove a volunteer like any committee member. See Add an organizer to your event.

If your plan doesn't include check-in, the Check-in volunteer role doesn't show in the Role list.

A check-in at the event and a check-in at a session are separate. A participant checked in at the event isn't checked in at its sessions.

Before the event, open the check-in tool once while you're connected to the internet. The app then downloads the registrations it needs to work offline. During the event, a phone that is online gets the latest registrations and check-ins about every 5 minutes. See How the Fourwaves mobile app syncs with your event.

Each registration has its own QR code. Participants find it in the mobile app: they open your event and tap More, then My QR code. You can also print it on their name badges: under QR code, select Show. See Generate name badges.

The first time you scan, your phone asks you to allow the Fourwaves app to use the camera. You can also check in participants without the camera: search for them by name.

If a participant doesn't have their QR code, or if it doesn't scan, search for them by name.

You can check in a participant whose registration is on the waiting list or was withdrawn. The app shows This person is on the waitlist or This registration was withdrawn, and you can still tap Check in.

If the app shows No registration found, the registration may be too recent for the list on the phone. You can still tap Check in.

If you checked in the wrong participant, scan or search for them again, then tap Undo check in. This erases the check-in. It doesn't record that the participant left.

Without a connection, you check in participants the same way. The app sends the check-ins when the connection comes back.

Don't log out of the app while check-ins are waiting to be sent. If you log out, the app asks you to confirm, and the check-ins it hasn't sent are lost.

In the event dashboard, go to Registration > Registrations. The Event check-in column shows Yes with the date and time of the check-in for each participant checked in at the event. The Sessions check-in column shows the number of sessions each participant is checked in at.

To see the check-ins of one participant, open their registration. The Check-in activity card lists each check-in, with its date and time and the person who recorded it.

Then select the filtered registrations to act on them. For example, email the participants who didn't come, or generate name badges for latecomers. See Send mass emails and Generate name badges.