What it does
The Event Assistant scans your event's settings, forms and website content, and provides a detailed report of potential issues and improvements, categorized by severity. This makes it easy to fine-tune your content, fix any problems, and deliver a better experience for your attendees.
The content of hidden pages isn't reviewed.
Where to find it
You can access the tool from your Event Dashboard, under the Overview section.
Select "Scan event"
Select "View report"
What the report includes
Each verification will generate a list of findings grouped into three categories:
Critical issues – Elements that may negatively impact your event experience or participant understanding.
Warnings – Things that might cause confusion or inconsistencies.
Suggestions – Helpful recommendations to enhance clarity or usability.
Each issue will clearly indicate:
The category it belongs to (for example, Submission form or Website content)
A description of the problem
The severity level
A thumbs up/down button so you can give us feedback to improve the tool
You can also filter the report by severity or category to focus on what matters most.
Acting on a finding
Findings are suggestions. The assistant doesn't know your intentions, so you can ignore a finding about a choice you made on purpose, even a critical one.
You can't dismiss a finding. It stays in the report until the next scan.
Each scan checks your full event again, so an ignored finding can come back.
The thumbs up and down buttons only send us your feedback.
After a thumbs down, you can type what could be better in the What could be better? (optional) field, then send it.
Go to the page that fixes a finding
To fix a finding, click a link under its description, such as Go to registration settings or Go to Home page. A finding shows up to three links, one for each page to change. Some findings have no link.
The link opens the page at the top. The description tells you what to change.
A link for a missing translation opens the page in that language. To change the language back, use the language menu at the top of the dashboard.
If the item no longer exists since the scan, for example a deleted page, the report shows "This item no longer exists. Run a new analysis to update the recommendations."
Fixing an issue doesn't remove its finding. The finding goes away at the next scan.
Field types in the report
The report can use other names for the field types:
In the report | In the form builder |
Checkboxes | Multi select |
Radio buttons | Single select |
Dropdown | Dropdown |
Text field | Short answer |
Textarea | Long answer |
File upload | File upload |
For example:
"Use a checkbox" means a Multi select field with one option.
"Radio buttons" means a Single select field, such as Yes or No.
A File upload finding can mean that the description asks for a format, such as PDF, but Allowed file types is Any type. Set the format you expect, or ignore the finding.
See Managing fields: adding, editing, and deleting for what each field type does.
Verification limits
You can run the tool up to 5 times per day. The counter resets daily at midnight based on your event’s time zone.
Publishing your event also starts a scan, and the assistant emails you its findings. This scan counts toward the daily limit. If no scans are left that day, publishing doesn't start a scan or send this email.