Activate the waiting list
In the event dashboard, go to Registration > Form.
Click Settings.
Toggle on Set maximum number of participants.
Specify the maximum number of registrations.
Toggle on Allow to register on waitlist when limit is reached.
Participants can now register on the waiting list when the maximum number of participants is reached. They will receive a confirmation email for the waiting list.
Move participants from the waiting list to the registrant list
The status column of the data table indicates if a particular registration is on the waiting list. You can use the filters to find the registrations on the waiting list.
To accept a participant from the waiting list, open the registration list. Click Quick view to open the side panel, then click Accept from waitlist. Fourwaves sends the registrant an email with a link to their registration form, so they can complete it.
Register participants as an organizer once the limit is reached
If the waiting list is off, organizers can still register a participant after the maximum number of participants is reached. They fill out the registration form for the participant.
When the waiting list is on, a registration filled by an organizer lands on the waiting list, as it does for participants. To add it to the registrants, accept it from the waiting list as described above.
Frequently asked questions
Does a participant have to pay for their registration to join the waiting list?
No. A participant who selects a paid option in the form does not have to pay to register on the waiting list.
A link will be found in the email they receive once you add them to the list of registrants, which will take them to their form to complete their payment.