By customizing the appearance of your event emails to match your organization's brand, your emails look more professional in the recipient's inbox and increase the chances they will be noticed.
Note: email branding is available with the Pro plan. The banner and the footer text are saved for the language your dashboard is displayed in: to set them in the other language, switch the dashboard language and edit them again.
Manage the email header banner
The header banner appears at the very top of your emails. You can enable, disable, or upload a custom image for this section.
Go to Communication > Emails in your event dashboard and click Branding.
Toggle the Banner switch to turn the banner on or off.
In the banner area of the email preview, click Click to upload to select a file from your computer.
An image of 600 x 150px (4:1 ratio, width:height) is recommended, in JPEG, JPG or PNG format, up to 10 MB.
Customize the email logo
You can choose to add a logo or not in your emails. The logo can be displayed on top of the email content or in the footer. Here are the steps:
Upload a logo first under Settings > General > Visual identity.
In the Brand emails window, choose the logo visibility option: none (not displayed), top (just below the header image and above the email text) or bottom (in the email footer).
Click on the logo to show the size slider to adjust the size of the logo.
Edit the email footer text
Customize the footer text to include contact information, hyperlinks, terms of service, or sponsorship details.
In the Brand emails window, click the footer text at the bottom of the email preview (Add custom footer text... when it is empty).
Enter your custom footer text.
Apply formatting using the rich text styling options:
Highlight text and select B to apply bold styling.
Highlight text and select I to apply italics.
Highlight text and select U to underline text.
Insert links by highlighting your text, clicking the Link icon, and entering the destination URL.
Tip: To add a new line, press Shift + Enter on your keyboard. This will add a new line which has a smaller spacing than a paragraph (when you press Enter only).
Preview your email design
Check how your branding looks on different screen sizes before sending emails to attendees.
On the top-right side of the email editor, click the desktop or mobile icon to see a real-time preview of the email in different devices.
When you're done, click Save changes.