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Trouble Signing In?

Learn how to troubleshoot and resolve common sign-in issues quickly.

Updated over 2 months ago

If you're having trouble signing into your account, this guide will help you troubleshoot and resolve the issue.

Use an email associated with an existing account

When you sign in, make sure to use an email associated with an account on Fourwaves. An account is created when you:

  • register to an event;

  • submit an abstract;

  • are added as an author to a submission;

  • are added as a reviewer, organizer or admin to an event.

If you're unsure which email is linked to your account, contact the event organizers. You can find their email in the footer of the event website.

Reset your password

If you're sure you're using the correct email, we recommend resetting your password. This article will guide you through the process.

Activate your account

If it's your first time logging in, you'll be prompted to activate your account. Learn how in this article.

Still can't sign-in?

Contact us at support@fourwaves.com for help.

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