Follow these steps to get a reset password link by email.
If you're signed in, click your profile picture, then Log out. The next steps only work when you're signed out.
Enter your account's email address on this page: https://dashboard.fourwaves.com/forgot-password
Look in your mailbox for your reset password request email.
Click on the link provided in the email to reset your password.
Confirm and submit your new password.
Note: In My account, the Password tab asks for your Current password. If you forgot it, log out and follow the steps above.
Note: If your account uses single sign-on (SSO), the link in the email opens a Please contact your system administrator page instead: single sign-on users reset their password with their system administrator.
Not receiving the email?
If you're not receiving the reset password email, there are three possible reasons:
No Fourwaves account uses this email address, so Fourwaves sends nothing.
Your account isn't activated yet. You receive an activation email instead. Activate your account to choose your password.
The email is in your spam/junk folder.
Verify with the event organizers for the right email to use.