If you selected a multi-year term, you will receive an invoice automatically each year and be prompted to pay it through the platform. Follow these steps to pay your invoices:
Pay invoice by credit card
Sign in and go to your organization dashboard.
Navigate to Plan & billing > Plan.
Click on your invoice under Invoice(s) due.
On the top right of the screen, click Pay now.
Note:
When your invoice is ready, you will receive an email and will be alerted in the organization dashboard.
If your invoice is overdue you will receive an email and will be alerted in the organization dashboard.
Invoices are due 30 days after they are issued. If the payment is not made within 60 days of the invoice date for a 1-year term, or 90 days for a multi-year term, your plan will be downgraded to the Starter tier and you will lose all your benefits.
Pay invoice by invoicing
This option is only available for verified organizations.
Sign in and go to your organization dashboard.
Navigate to Plan & billing > Plan.
Click on your invoice under Invoice(s) due to download it.
Edit the billing information
Sign in and go to your organization dashboard.
Navigate to Plan & billing > Billing history.
Click on the Invoice number.
On the invoice, click "Edit" next to the payment method.
Change the Billing Information or add a purchase order number
If you change the country or province in the billing address, it may affect the taxes applied to your invoice.