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How to refund a participant's transaction
This article explains how organizers can refund a participant's payment transaction from the organizer's panel.
- First, the organizer must log in to their event dashboard.
- Then, click on Event Data > Transactions.
- Check the box next to the transaction that you want to refund, and then select the option Refund charge.
- You will see how much was paid by the participant. You can enter the amount that you want to refund. You may refund in multiple transfers if needed.
- Enter the amount.
- Click Confirm.