How to refund a participant's transaction

This article explains how organizers can refund a participant's payment transaction from the organizer's panel.

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  1. First, the organizer must log in to their event dashboard. 
  2. Then, click on Event Data > Transactions
  3. Check the box next to the transaction that you want to refund, and then select the option Refund charge.
  4. You will see how much was paid by the participant. You can enter the amount that you want to refund. You may refund in multiple transfers if needed. 
  5. Enter the amount. 
  6. Click Confirm.