When enabled, Pass Fourwaves fees to participants adds Fourwaves transaction fees (and applicable taxes) to the attendee’s total at checkout, instead of absorbing them as the organizer.
This option is available to all organizers and applies per event.
How to Activate
In your event, go to Configuration → Payments.
Toggle Pass Fourwaves fees to participants.
How it works
When the toggle is off:
Fourwaves transaction fees are deducted from the organizer’s payout. The participant only pays the base cost of their ticket/items plus any applicable taxes.When the toggle is on:
Fourwaves transaction fees are added to the participant’s total at checkout. The attendee covers the fees (and taxes on those fees, if applicable).
Refunds
If you issue a full refund to a participant:
The participant will receive the full amount they originally paid, including Fourwaves fees (and any taxes on them).
The organizer is still responsible for those fees, as they are charged back to the organizer.
Data and Reporting
The transaction reporting has two relevant columns:
Items total (previously “Total”):
Represents the total value of the form items and their taxes. This does not always match the amount paid on the credit card when fees are passed to participants.Charge total (new column):
Represents the full amount charged to the participant’s credit card, including Fourwaves fees (when the toggle is on).
How Fees Are Calculated
Example with a $100 ticket:
Items subtotal: $100
Taxes on items: $5
Fourwaves fee (3%): calculated on ($100 + $5) = $105 → $3.15
Taxes on fee (if Canadian billing address): e.g., 13% HST in Ontario = $0.41
Final total charged to participant = (1 + 2) + (3 + 4) = $108.56
Participants see the Fourwaves fee as a separate line item at checkout and on their receipt.
With toggle off:
Participant pays $105 ($100 ticket + $5 tax).
Organizer receives $101.85 after the $3.15 Fourwaves fee deduction.
With toggle on:
Participant pays $108.56 ($100 ticket + $5 tax + $3.15 fee + $0.41 tax on fee).
Organizer receives $105, since the participant covered the Fourwaves fees.
When to use this feature
Toggle off if you want to absorb the platform costs as an organizer.
Toggle on if you prefer participants to cover the platform fees in addition to their ticket and taxes.